399brt Privacy Policy — Our commitment to protecting your information

1 Introduction & Scope

Welcome to 399brt. We believe your privacy is a fundamental right. This Privacy Policy explains what personal information is collected when you use the 399brt platform, how it is used, how long it is retained, and how you can maintain control over it.

This policy applies to all 399brt services — the website, mobile app, and any of our digital platforms. By accessing 399brt.app or creating an account, you are considered to have agreed to all terms of this Privacy Policy. We always strive to write this policy in plain, clear language so you can fully understand it.

For any questions or concerns, contact our support team directly — we are always ready to help. 399brt believes that protecting user data is the cornerstone of building a trustworthy gaming platform.

2 What information is collected

399brt collects two types of information — what you provide directly and what is gathered automatically as you use the platform.

3 How Your Information Is Used

399brt uses the information collected from you solely for specified purposes. No data is used beyond its intended purpose.

• Account management: To create, verify, and secure your account.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer service: To resolve your questions or issues.
• Security Assurance: To prevent fraud and unauthorized access.
• Legal obligations: To comply with applicable laws and regulations.
• Service Improvement: To enhance the user experience.
• Responsible Gaming: To identify unusual gaming patterns and provide appropriate support.
• Promotional Communications: To send you offers and updates with your consent.

Your data is never shared with third parties for advertising or marketing purposes. 399brt does not monetize your data in any way.

4 Data Sharing & Third Parties

399brt does not sell, rent, or trade your personal information to any third party. However, limited data may be shared in certain specific circumstances:

• Payment Providers: Necessary information is shared with mobile banking services such as bKash, Nagad, and Rocket to process transactions. These providers operate under their own privacy policies.
• Legal authorities: Information may be disclosed in response to a valid court order or lawful request from a government authority.
• Technology Partners: We work with certain technology companies to operate our services, all of whom are bound by strict confidentiality agreements.

5 Data Protection Measures

399brt uses industry-standard technology and processes to protect your data. Our security operates across multiple layers so that if one layer is compromised, others continue to provide protection.

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Regular Security Audits: Security testing conducted by independent experts.
• Firewall & Intrusion Detection: To detect and prevent cyberattacks.
• Access control: Only authorized personnel have access to specific data.
• Data Masking: Sensitive information is partially masked even within internal systems.

6 Cookies and tracking technologies

399brt uses cookies to keep the website running smoothly and to improve the user experience. Cookies are small text files stored in your browser.

• Essential cookies: These cookies are required to maintain your login session and ensure security. The site cannot function properly without them.
• Performance cookies: To understand which parts of the site are used most. This information is collected entirely anonymously.
• Preference Cookies: To remember your language, theme, or other preferences.

You can disable cookies through your browser settings. However, turning off certain essential cookies may cause some site features to stop working.

7 Your rights

You have certain important rights over your personal data, all of which 399brt fully respects.

• Right to Know: You can ask to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Portability: You may request a copy of your information in a readable format.
• Right to object: You may object to the use of your data for specific purposes.
• Right to Restrict Processing: In certain circumstances, you may request that processing of your data be temporarily restricted.

To exercise any of these rights, contact the 399brt support team. We typically respond within 30 business days.

8 Data Retention Period

399brt retains your information only for as long as necessary. Any data that is no longer needed is securely deleted.

Once the retention period expires, data is securely and permanently deleted to ensure it cannot be recovered by anyone.

9 Child Protection Policy

399brt takes child protection seriously. Our platform is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

If you suspect that a minor's information is stored on 399brt, please notify our support team. We will take prompt action.

10 Policy Updates & Contact

399brt may update this privacy policy as required by technological, legal, or business needs. Users will be informed before any significant changes are made.

• You will be notified before any changes take effect.
• The date of the latest update will always be displayed at the top of the page.
• Continued use of the platform after changes constitutes acceptance of the updated policy.
• Previous versions of the policy will be provided upon request.