Play Responsibly

399brt Responsible Gaming — our commitment to safe play

Gaming is for fun, not stress. At 399brt, we believe responsible play is the best play. Your safety is our highest priority.

18+ Only Limit-Setting Features Self-Exclusion Feature
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18+ Age Limits Are Strictly Enforced
24/7 Support Services Available
5 Protection Tools Available
100% Voluntary Self-Exclusion Feature

The Pillars of Responsible Gaming

How 399brt ensures a safe gaming experience for you

Setting Betting Limits

You can set your own daily, weekly, or monthly betting limits. Once a limit is set, there is no way to exceed it. Take control of your own limits at 399brt.

Break & Cooldown Features

If you feel like you need a short break, use 399brt's cooldown feature. You can pause your account temporarily for anywhere from 24 hours to 30 days.

Self-Exclusion

If you feel you need to step away from gaming entirely, use the self-exclusion feature. You can close your account for anywhere from 6 months to permanently.

Session Time Limit

Set a session timer to avoid extended gaming in one sitting. When the time is up, 399brt will automatically alert you and suggest taking a break.

Spending Reports & History

View all your transactions and gaming history with full transparency. Analyse your spending patterns and make informed decisions.

24/7 Support

For any gaming-related issue, the 399brt support team is always here for you. Get in touch and receive immediate assistance.

Please Note: Gaming is entertainment. Follow 399brt's responsible gaming policy and stay within your financial means. Gaming should never be seen as a source of income.

1 What responsible gaming means and why it matters

Responsible gaming means enjoying gaming as a healthy form of entertainment — in a way that has no negative impact on your life. At 399brt, we believe gaming is most enjoyable when every player plays with awareness.

Online gaming is growing rapidly in Bangladesh. But like any form of entertainment, it carries certain risks — especially when personal limits go unchecked. Excessive gaming can lead to financial strain, family problems, and mental distress. That is why 399brt has made responsible gaming a top priority from day one.

Our goal goes beyond providing a gaming service — we want you to stay healthy, happy, and safe. Every feature at 399brt is built on that core principle.

2 The Golden Rules of Safe Gaming

There are a few core principles of responsible gaming that keep the experience enjoyable. 399brt always recommends keeping these in mind:

  • Set a budget in advance — only spend what you can afford to lose without affecting your daily life.
  • Do not chase losses with more bets — it is the single biggest mistake and will only lead to greater losses.
  • Set a time limit — decide how long you will play before each gaming session starts.
  • Keep a clear head — never play when you are angry, upset, or under stress.
  • Spend time with family and friends — gaming should never replace your social life.
  • Never gamble with borrowed money — betting with funds that are not yours is always a risky path.
  • Take regular breaks — at least 15 minutes every hour is a healthy habit.

3 Warning signs of gaming addiction

Gaming addiction often develops gradually and can be hard to notice in yourself. 399brt wants you to stay aware. If you notice any of the following signs, act quickly:

Gaming Is Always on Your Mind

Thinking about gaming even while at work, trying to sleep, or spending time with family is one of the first signs of addiction.

Desperately Chasing Lost Money

Placing increasingly larger bets to chase your losses is an extremely dangerous pattern.

Restlessness when not gaming

You feel irritable or mentally uncomfortable whenever you cannot play.

Neglecting Family & Relationships

You are withdrawing from family, friends, or responsibilities because of gaming.

If any of these signs apply to you, please Contact 399brt Support Immediately Or activate the self-exclusion feature.

4 How to use 399brt's player protection tools

After logging in to 399brt, go to Account Settings to access all responsible gaming tools. Here's a step-by-step guide:

1
Log in to your account

Log in to your 399brt account and click the profile icon in the top right corner.

2
Go to the Responsible Gaming section

From the Settings menu, select the "Responsible Gaming" option.

3
Set Your Preferred Limits

Deposit limit, session time, betting limit — set whichever you need and save it.

4
Enable Self-Exclusion When Needed

If you need a break, go to the "Self-Exclusion" option and choose your preferred duration. Once activated, your account cannot be reactivated before the selected period ends.

5
Contact Support

For any issue, reach out directly to the 399brt support team — they are always ready to help.

5 Minor Protection

399brt operates strictly as an 18+ platform. We verify age at registration and immediately review any account that raises concern.

  • Parents are encouraged to use parental control software on their devices.
  • Use browser-level site blocking to restrict access for minors.
  • Keep your login credentials out of reach of children.
  • If you suspect a child is using 399brt, contact support immediately.

A note for parents: Have an open conversation with your children about the risks of online gaming. Awareness is the best protection.

6 The 399brt Commitment

399brt is more than a gaming platform — it's a responsible community. We are committed to making player protection central to every decision we make.

  • No one with a gaming addiction will be encouraged to play.
  • No promotional messages will be sent during an active self-exclusion period.
  • If suspicious gaming patterns are detected, our support team will proactively reach out.
  • Responsible gaming tools will always remain free and easily accessible.
  • Our policies are verified through regular third-party audits.

399brt's responsible gaming policy aligns with international standards, and we continuously work to improve it.

Quick Tools
Protection Tools
  • Deposit Limit — Daily / Weekly / Monthly
  • Session Timer — Automatic alerts
  • Bet Limit — Maximum stake per bet
  • Cooldown — Break from 1 to 30 days
  • Self-Exclusion — From 6 months to permanent
Check yourself

Ask yourself these questions — if most of your answers are yes, please seek help:

Do you find it impossible to go a day without gaming?
Chasing Losses to Win Back What You Lost?
Is gaming affecting your family life or work?
Are you hiding your gaming or lying about it?
Finding Yourself Overspending Repeatedly?

If you feel you need help, contact our support team right now.

Useful Links
Learn more

A detailed introduction to our protection tools

Responsible gaming tools available to you at 399brt, anytime

Set Limits
Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it takes effect immediately.

Break
Cooldown Period

Voluntarily pause your account for anywhere from 1 to 30 days. No bets can be placed during the break.

Self-Exclusion
Self-Exclusion

Account closure from 6 months up to permanent. All promotional communications are also paused during this period.

History
Gaming Report

Review your complete betting and transaction history. Analyse your spending patterns and make the right calls.

Common questions about responsible gaming

Frequently asked questions about 399brt's responsible gaming policy

Yes. Before self-exclusion takes effect, you will have the opportunity to withdraw any remaining balance in your account. Once active, the account will be inaccessible until the selected period has ended.

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

No. 399brt identifies self-excluded users through our identity verification system. Any attempt to open a new account using the same details will be automatically detected and blocked.

Account holders can set their own limits. If a family member has concerns, they can reach out to the 399brt support team for guidance. We take family concerns seriously.

No, completely free of charge. All responsible gaming tools at 399brt are free and always accessible to every registered user. This is part of our commitment to our players.

Reach out to the 399brt support team first — we handle everything with full confidentiality. You may also speak with a mental health professional or someone you trust. Support from family and friends often makes the biggest difference.

Play responsibly — start today

Enjoy a safe and fun gaming experience at 399brt. Use our responsible gaming tools to stay in control and protected.

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